We are shipping via Hellenic Post or Elta Courier https://www.elta-courier.gr/search. For shipments in Greece, we ship free of charge for orders above 100€, unless you are notified of an extra shipping charge during the order process. This depends on the product’s size or weight.
If you wish to return a product, you may ship it to the “Address of Return” below within 10 working days from the delivery date. The product should be in its original packaging with labels intact and unused.
In case the order was paid “cash on delivery,” you will be refunded for the item’s amount but not for the shipping cost or service fee.
For national or international deliveries, all shipping expenses and customs clearance fees (for orders outside the EU) incurred during the return are covered by the customer.
Once we receive your package, we will refund the amount you paid for the item, excluding the shipping cost, within 15 days.
For deliveries within Greece, you may also return items to our retail shop in person free of charge.
Address of Return
17, Kountouriotou Str, Melissia 15127, Athens, Greece, Tel. +30.6974.331381